Terms of service
Last updated: August 25, 2026
These Terms of Service ("Terms") set out the conditions for using the online store and website ("Service") operated by RYUKYU HANABACHI ("we", "us"). By using the Service and purchasing a product or service, you are deemed to have agreed to these Terms.
Article 1 — The Service
We provide RYUKA BLOCK POT, 3D printing data, licenses, and related products and services.
Where a product page, license conditions, usage guide, or individual agreement is provided for a product, those form part of these Terms. Where these Terms and individual conditions differ, the individual conditions prevail for that product or service.
Article 2 — Accounts and registered information
You shall provide accurate and current information as required for ordering, payment, downloading, and other use of the Service.
Accounts and download credentials may not be transferred, sold, or shared with third parties. You are responsible for properly managing your account and authentication details.
Article 3 — Digital products
Unless the product page expressly states that the item is a finished product, products sold through RYUKA PRINT are digital data for 3D printing. They are not products under which a finished planter or other physical item is delivered.
Digital products are supplied from the customer page (My Page) linked in the order confirmation email after payment is completed. On My Page, enter your order number and the email address used at checkout, then select your printer model to download two files — the pot and the saucer — prepared for that specific model. There is no limit on the number of downloads and no expiry date, except where your rights end or are suspended under our Terms of Service.
Receipt of the confirmation email or completion of a download may take time depending on your mail settings, network conditions, device, applications, or external services.
Article 4 — RYUKA PRINT STANDARD PLAN license
Under the RYUKA PRINT STANDARD PLAN, we grant the following rights for purchased digital products, without expiry, subject to the product page and the conditions shown at the time of purchase.
- Personal use by the purchaser
- Sale of finished items 3D printed using the supplied data
The right to sell finished items is limited to the digital products you have purchased. It does not extend to products, patterns, forms, or sizes you have not purchased.
Reselling, reproducing, distributing, sharing, transferring, publishing, uploading, or lending the 3D printing data itself, or otherwise making it obtainable by third parties, is not permitted.
This also applies where part of the data is extracted, modified, or converted: data derived from the original data may not be provided to third parties.
Article 5 — Supported printers and print settings
Please use each digital product with the supported printers, nozzle, materials, print settings, and specified files stated on the product page.
We do not warrant results obtained on equipment not listed as supported, from modified files, or from print settings or slicer configurations other than those specified.
Configuration, operation, maintenance, repair, material management, and safety management of the 3D printer are your responsibility.
Article 6 — Prohibited conduct
You shall not do any of the following.
- Resell, distribute, share, transfer, or publish the 3D printing data
- Allow anyone other than the purchaser to use the data
- Manufacture or sell items based on digital products you have not purchased
- Reverse-engineer the data, circumvent protection measures, or make unauthorized use of it
- Use our products, images, text, names, or brand in a way that suggests you are our official product, agent, or partner
- Act in breach of laws and regulations, public order and morals, or the rights of third parties
- Interfere with the operation or security of the Service, or with other customers' use of it
Article 7 — Manufacturing and selling finished items
When selling finished items, you are responsible as the manufacturer and seller for the materials used, print quality, labeling, packaging, pricing, customer service, and compliance with applicable laws and regulations.
Except where we have separately certified, approved, or authorized it, you may not represent yourself as our official manufacturer, agent, or partner.
Article 8 — Orders, prices, and payment
The price shown on the product page and checkout screen at the time of your order applies. Unless stated otherwise, our displayed prices include Japanese consumption tax.
Prices, product contents, campaigns, and supply conditions may change without notice on a forward-looking basis. Purchase contracts formed before a change remain subject to the conditions displayed at the time of purchase.
We may place an order on hold or cancel it where there is an issue with the order details, payment information, or suspected fraudulent use.
Article 9 — Cancellation and refunds
Because of the nature of digital products, we cannot as a rule accept cancellations, returns, exchanges, or refunds requested for your own convenience once a download or use has begun.
If a supplied file differs from your order, is corrupted, or cannot be used due to a fault on our side, we will supply correct data or resolve the issue by other reasonable means. Where the problem cannot be resolved, we will consider remedies including a refund.
For details, please see our Refund Policy. This Article does not limit any rights you have under applicable law.
Article 10 — Scope of support
We respond to inquiries concerning obtaining purchased data, the contents of files, the digital products ordered, mismatches with supported printers, and other matters relating to data we supply.
Initial setup, general operation, faults, or repair of the 3D printer itself, general use of slicer software, and problems arising from filament or your printing environment are outside the scope of support.
Article 11 — Intellectual property
Copyright, trademark rights, and other intellectual property rights in the 3D printing data, patterns, forms, images, videos, text, logos, names, and other content provided through the Service belong to us or to the rightful owner.
Purchasing a product does not transfer the data or the intellectual property rights themselves. You are granted only the rights of use expressly stated for the product you purchased.
Article 12 — External services
The Service may use Shopify, payment services, download services, and other external services. Such external services may be subject to their own terms of use and privacy policies.
All or part of the Service may be temporarily unavailable due to faults, maintenance, specification changes, or other circumstances outside our direct control affecting external services.
Article 13 — Changes to the Service and products
We may change the contents or delivery method of the Service for reasons such as improvement, legal compliance, or security.
We will not retroactively revoke, without reasonable cause, a license without an expiry date that you have already purchased, except in cases of breach of law, breach of these Terms, fraudulent use, or a full refund of the price of the product concerned.
When we process a full refund for a product, the license and any further download rights for that product end at that point. Only the rights for the refunded product end; the rights for other products in the same order are not affected. In that case you may not use or print the data you have already obtained for that product, nor sell items printed from it. Please note that we cannot technically retrieve data already saved to your device.
A partial refund does not automatically end your rights; we decide case by case. While a chargeback claim or an investigation into fraudulent use is in progress, we may suspend all or part of your rights until the investigation concludes. Where an order is cancelled without a refund, your purchased rights remain in force, except where another ground for suspension or termination under these Terms applies.
Article 14 — Suspension and termination
If you breach these Terms or individual license conditions, we may suspend all or part of the supply of data, use of your account, support, or your license, and may terminate the agreement where necessary.
Where unauthorized distribution, unauthorized sale, or another serious breach is confirmed, we may suspend use without prior notice.
Article 15 — Warranty and liability
3D printing results vary with the printer model, unit-to-unit variation, materials, storage conditions, nozzle, installation environment, settings, and maintenance. Except where expressly stated on a product page, we do not warrant identical printing results in every environment.
Except in cases of our willful misconduct or gross negligence, or where exemption is not permitted by law, we are not liable for damages beyond ordinary and direct damages. This Article does not limit any rights you have under the Japanese Consumer Contract Act or other applicable law.
Article 16 — Personal information
Your personal information is handled in accordance with our Privacy Policy.
Article 17 — Changes to these Terms
We may amend these Terms where reasonably necessary, including changes in law or changes to the Service. Where we make a material change, we will give notice by posting on the Service or by other appropriate means.
Amended Terms apply from the time of posting or from the date we specify. However, we will not change rights granted at the time of purchase in a manner that unfairly prejudices the previous conditions, except where necessary for legal compliance, safety, or to address fraudulent use.
Article 18 — Governing law and jurisdiction
These Terms and contracts relating to the Service are governed by Japanese law. In the event of a dispute relating to the Service, the Japanese court having jurisdiction over our location shall be the court of first instance by agreement, except where otherwise permitted by law.
These Terms are prepared in Japanese. This English text is a reference translation, and in the event of any discrepancy the Japanese version prevails.
Article 19 — Contact
For inquiries about these Terms, please write to our contact page or the email address below.
RYUKYU HANABACHI
Email: info@ryukablockpot.com
For information about the seller, please see our notice under the Act on Specified Commercial Transactions.